Technical service request
Subject
*
Type
*
Type *
A-Unit down
B-still working / Error Message
C-Maintenance
D-Spare Parts
E-CFK
I-Installation
O-Others
Q-Reklamation
Q-Report 8-D
Q-Report QAB
T-Damage in transit
U-Documentation request
V-Workshop Repair
W-Warranty Activation Report
X-Invoicing
Y-DOA (Defective On Arrival)
Z-Technical Request
Form of address
*
Form of address *
-
Mrs.
Ms.
Mr.
Title
Title
-
Dr.
Prof.
Prof. Dr.
Name
*
First name
*
Company
*
Department
Street
*
Postal code
*
City
*
Country
*
Phone
E-mail
*
Product type
Serial number
*
Error description
*
Error description *
bacterial contamination
description failure
dead on arrival
display failing
insufficient info - spare part request
error message on display
hydraulic leaking
refrigerant leaking
not enough or no pump power
not enough or no heating power
not enough or no cooling power
completely out of order
corroded
conspicuous running noise or smell
problems with delivery
mechanical damage (fracture, scratches)
defective measurement device
problems measuring
autosampler problems
problems with the automatic rinsing system
interface problems
control problems/deviation
software failure
problems with the measuring stand
problems with the heat transfer fluid
transport damage
soiled / dirty
Error code (if available in the display)
I have read the Data Protection Declaration.
*
Send
Reset form