LAUDA.LIVE SERVICES
Intelligent networking and smart solutions for fast, precise information about your products.
Intelligent networking and smart solutions for fast, precise information about your products.
LAUDA.LIVE Services acts as a central digital platform and cloud solution, offering intelligent networking and smart solutions for efficient product support.
As an indispensable tool for all those working with LAUDA's innovative products, the integrated connectivity of LAUDA.LIVE Services unlocks smart functions such as remote diagnostics for optimal use and function of temperature control units.
Process monitoring and needs-based support increase equipment efficiency while minimizing downtime.
LAUDA.LIVE Services continuously evolves through its future-proof technology. The platform is already designed today for upcoming requirements and new functions.
LAUDA's professional remote diagnostic services offer a comprehensive and time-saving solution for maintaining and troubleshooting temperature control units.
LAUDA.LIVE Services provides detailed instructions for device preparation, a convenient appointment booking system, and direct remote sessions with LAUDA experts.
Precise remote diagnostics often enable problems to be resolved directly without the need for on-site service.
If on-site service is required, the necessary spare parts and exact maintenance requirements can be determined in advance. This prevents inefficient service calls and delays due to missing components. Through the intelligent combination of remote maintenance and needs-based on-site service, each service case is optimally managed, whereby labor and administration costs are sustainably reduced.
The platform is already equipped today for tomorrow's requirements: The intelligent infrastructure and networked LAUDA devices are prepared for the integration of predictive maintenance.
This forward-looking function is based on state-of-the-art AI algorithms that continuously analyze and evaluate operational data.
Through machine learning, the system early identifies potential wear and tear or deviations from normal operation. The automated diagnosis continuously monitors critical parameters. This real-time monitoring enables precise prediction of possible maintenance needs before malfunctions or failures occur. Predictive maintenance is another milestone on the path to fully networked, intelligent temperature control, a goal that LAUDA is pursuing through intensive work together with a German university.
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