General Information
Data protection is a high priority for LAUDA DR. R. WOBSER GMBH & CO. KG (LAUDA). It is possible to use the LAUDA website without declaring any personal information. However, for certain services provided via our website, the processing of personal data may be required. As a manufacturer of high-precision temperature control units, we give you an overview of our portfolio on our website and the opportunity to get in touch with us. However, for this and for other services on our website, processing of personal data may be necessary. The following explanation outlines which services these are, which data we collect, and how it is processed.
Contact Details for LAUDA
The responsible entity in the sense of the General Data Protection Regulation, other applicable data protection laws in the member states of the European Union, and other provisions of this nature is:
LAUDA DR. R. WOBSER GMBH & CO. KG
Laudaplatz 1
97922 Lauda-Königshofen
Germany
Tel.: +49 (0)9343 503-0
e-mail: info@lauda.de
Website: www.lauda.de
Name and Contact Details of Data Protection Officer
e-mail: dsb-services@ingdilligenz.de
In the case of any questions or suggestions in regard to data protection, please feel free to contact our Data Protection Officer at any time.
Collection of General Data and Information
To the furthest possible extent, we always leave it up to you if you want to share your data with us. Some data, known as inventory data, is transmitted automatically by your computer. This includes your IP address, browser type and version, and the date and time of your visit.
When using this general data, LAUDA does not trace it to the individual in question. The information is required to deliver the content of our website correctly, to optimize its functional capacity, and to provide the authorities with the necessary information in the event of a cyber attack.
This data is therefore evaluated by LAUDA on the basis of our legitimate interest (Art. 6 Para. 1 letter f GDPR) to improve the quality of our advice, both statistically and with the aim of increasing data protection and data security in our company, in order ultimately to ensure an optimal level of protection for personal data that is processed by us. Customer data collected by us will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected. You can find out how we store data in the case of applications in the section 'Data protection for applications and in the application procedure'.
Cookies on the LAUDA Website
The LAUDA website uses cookies. Cookies are text files that are stored on your computer when you visit a website and that remember certain settings, in order to provide you with a more personalized user experience. As a result, the user does not need to re-enter their login details every time they visit a website, for example, because the stored cookie remembers them. Another example is the cookie for the shopping basket in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping basket by means of a cookie.
If you do not want to use cookies, they can simply be deleted via the menu of your respective browser and permanently disabled. In this case, however, it may not be possible to use all the function of the website to their full extent. You can also view the individual cookies used on our website in your browser.
How LAUDA Uses Cookies
By using cookies, LAUDA can provide users of its website with more user-friendly services that would not be possible without cookies. By means of cookies, the information and services on our website can be optimized for the user. Cookies are stored on the basis of Art. 6 Para. 1 letter f GDPR: LAUDA has a legitimate interest in analyzing your usage history in order to optimize both its website and its advertising.
The information generated by the cookie about the use of this website will not be passed on to third parties. As previously mentioned, cookies enable us to recognize users of our website. LAUDA only uses cookies to save technical information, such as country selection within the retailer and representative search or screen resolution.
Which cookies does the website specifically use?
Personal Data Collected via the Contact Form or via info@lauda.de
On our website, you have the option to contact us via contact forms or our e-mail address info@lauda.de. The personal data collected via the forms is used solely for the purpose of processing your inquiry internally within the respective department. In order to implement or initiate a possible contractual relationship, it may be necessary for data to be passed on to other LAUDA companies in the LAUDA Group or our sales partners, including in a third country. Data will only be shared to the extent that is actually necessary.
The processing of data entered is based on our legitimate interest in contacting our customers and improving the quality of our advice. (Art. 6 Para. 1 letter f GDPR). If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 Para. 1 letter b GDPR.
The data you provide will remain with us until you request us to delete it or until the purpose for storing the data no longer applies (e.g. after your request has been processed). An exception to this may be statutory storage obligations.
Newsletter
Sending of our newsletter with your consent:
Our website offers the option to receive information about our marketing activities, such as product information or customer satisfaction surveys for the improvement of our services, by subscribing to our newsletter. When subscribing to our newsletter, the data from the subscription form will be transferred to us.
Furthermore, the following data is collected upon registration:
1. IP address of the calling computer
2. Date and time of registration
3. Referrer URL (address of the website from which you sent your registration)
The collection of this data as part of the registration process serves to prevent misuse of the services or the email address used.
Sending of the newsletter via Mailingwork
We use the service Mailingwork to send our newsletter. The provider of this service is Mailingwork GmbH, Birkenweg 7, 09569 Oederan, Germany.
Success analysis via Mailingwork
To analyze the success of our newsletter, the emails sent via Mailingwork contain a web beacon or “counting pixel”, which responds to interactions with the newsletter. This allows us to determine whether a newsletter was opened, whether links were clicked, or at what time the newsletter was read.
The following data is processed by Mailingwork as part of the success analysis:
- Meta and communication data (e.g. device information, IP address)
- Usage data (e.g. interests, access times)
- Anonymized sender ID, to assign the opening of an email sent by LAUDA
Legal basis
The data collected via the input form and success analysis is processed with your consent (Art. 6 (1)(a) GDPR). You may revoke your consent at any time. The legality of any data processing that took place in the past remains unaffected by the revocation. A link is provided in every newsletter for this purpose.
Any remaining data is stored to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. These purposes are also our legitimate interest in data processing according to Art. 6 (1) (f) GDPR. An evaluation of the data for marketing purposes does not take place in this context.
Storage period
The data collected for the purpose of sending our newsletter is stored until the revocation of you consent, at which point it is anonymized, with the exception of the following data.
From one day after the revocation of your consent, Mailingwork will only store the following personal data to ensure compliance with the revocation:
- Email address that has been unsubscribed
- Time of unsubscribing
- MAILINGWORK's internal unsubscription ID
- Subscriber list from which the address has been removed
The data collected during the success analysis are stored for a period of 45 days.
Data stored by us for other purposes (e.g. email addresses provided when registering for the online shop) remains unaffected.
Conclusion of a contract regarding the processing of order data
We have concluded a contract with Mailingwork GmbH in accordance with Art. 28(3) GDPR, obliging Mailingwork GmbH to protect the data of our customers and not to share it with third parties.
Sending of our newsletter after a purchase:
If you purchase goods or services on our website or request a quotation by email and provide your email address, we will use your email address to send you information about our marketing activities by email, such as product information or customer satisfaction surveys for the improvement of our services. In such a case, our newsletter will only contain direct advertising for similar goods or services of our own.
When providing your email address and in every email we send thereafter, you will be reminded that you may revoke your consent to its use at any time. No charges apply, other than the transmission cost at the basic rate.
Sending of the newsletter via Mailingwork
We use the service Mailingwork to send our newsletter. The provider of this service is Mailingwork GmbH, Birkenweg 7, 09569 Oederan, Germany.
Success analysis via Mailingwork
To analyze the success of our newsletter, the emails sent via Mailingwork contain a web beacon or “counting pixel”, which responds to interactions with the newsletter. This allows us to determine whether a newsletter was opened, whether links were clicked, or at what time the newsletter was read.
The following data is processed by Mailingwork as part of the success analysis:
- Meta and communication data (e.g. device information, IP address)
- Usage data (e.g. interests, access times)
- Anonymized sender ID, to assign the opening of an email sent by LAUDA
Legal basis
The data required for the sending of our newsletter following the purchase of goods or services, as well as for the success analysis, is processed on the basis of our legitimate interest in contacting our customers for the purpose of the direct advertising of our product (Art. 6(1)(f) GDPR in conjunction with § 7(3) Unfair Competition Act (UWG)).
Storage period
The personal data processed for this purpose will be processed for the duration that you remain in a business relationship with us, or until you inform us of your objection to the sending of our newsletter. Once you notify us of your objection, all data will be anonymized except the following.
From one day after your objection is received, Mailingwork will only store the following personal data to ensure compliance with the revocation:
- Email address that has been unsubscribed
- Time of unsubscribing
- MAILINGWORK's internal unsubscription ID
- Subscriber list from which the address has been removed
The data collected during the success analysis are stored for a period of 45 days.
The legal storage obligations remain unaffected.
Conclusion of a contract regarding the processing of order data
We have concluded a contract with Mailingwork GmbH in accordance with Art. 28(3) GDPR, obliging Mailingwork GmbH to protect the data of our customers and not to share it with third parties.
Revocation of consent/objection to the newsletter:
The subscription to our newsletter can be canceled by the user concerned at any time. A corresponding link for this purpose can be found in every newsletter. Alternatively, the subscription can also be canceled by sending an email to info@lauda.de. The withdrawal of consent/objection does not affect the lawfulness of the data processing based on your consent before its withdrawal.
From one day after the revocation of your consent/objection, Mailingwork will only store the following personal data to ensure compliance with the revocation/objection:
- Email address that has been unsubscribed
- Time of unsubscribing
- MAILINGWORK’s internal unsubscription ID
- Subscriber list from which the address has been removed
PartnerNet
PartnerNet is an internal platform for our retail partners and representatives. The required login data is individually allocated by us and linked with an existing retailer account. No other personal data is collected. Art. 6 Para. 1 letter b) of the GDPR serves as the legal basis for fulfilling a contract-like constellation.
UserClub
The LAUDA UserClub enables customers to register their acquired devices with us. The collected personal data serves the purpose of managing the warranty and your membership of the LAUDA UserClub. Art. 6 Para. 1 letter b) of the GDPR serves as the legal basis for fulfilling a contract-like constellation.
Use of Google Analytics
This website uses the web analytics service, Google Analytics. Google Analytics uses cookies, which are stored on your computer and enable us to analyze how you use our website. The information that is generated by the cookies about your use of our website is usually sent to a Google server in the USA and stored there.
Due to the activation of IP anonymization on this website, your IP address will first be abbreviated by Google within member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. As a rule, no data is forwarded to a third country, but if this is the case, this is done within the framework of appropriate guarantees within the meaning of Article 46 of the EU GDPR.
Google will use this information on behalf of the operator of the website to evaluate your use of the website, compile reports about website activities and to provide further services associated with website and Internet use to the website operator.
The IP address transferred by your browser within the scope of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we must point out that in this case, you may not be able to use all the functions of the website to their full extent.
You can also prevent the collection of data generated by cookies about your usage of the website (incl. your IP address) by Google, as well as the processing of this data, by downloading and installing the browser plugin available at the following link:
Browser add-on for the deactivation of Google Analytics.
More information about the terms of use and data protection is available at www.google.com/analytics/terms/us.html or at policies.google.com. (Source: www.datenschutzbeauftragter-info.de)
Google Analytics cookies are stored on the basis of Art. 6 Para. 1 letter f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and his advertising.
Use of Google Maps
We use Google Maps to present our worldwide activities. This enables us to show you interactive maps on the website and enables you to quickly find your nearest LAUDA partner.
By using it, Google receives the information that you have accessed the corresponding function on our website, regardless of whether you have a Google Account or not. If you are logged in to Google, your information will be associated with your account. If you do not wish to be associated with your Google profile, you must log out before accessing a map. Google stores your data as user profiles and uses them for advertising, market research and the design of its website to meet your needs. Such an evaluation is carried out in particular - even for users who are not logged in - to play out demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to this procedure. To do so, you must contact Google directly.
The use of Google Maps is in the interest of a comfortable presentation of our locations and worldwide offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Further information on the purpose and scope of data collection and processing by Google Maps can be found in the data protection declarations of the American company. There you will also find information on your rights and setting options to protect your privacy.
https://www.google.de/intl/de/policies/privacy
Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield.
https://www.privacyshield.gov/EU-US-Framework
Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Google reCAPTCHA
We use Google reCAPTCHA in our contact area. Provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The purpose of this program is to check whether the data input on our contact forms is made by a person or by a program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information such as IP address or length of stay. The data collected is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers against abusive automated spying and against SPAM.
Further information can be found under the following link:
https://www.google.com/intl/de/policies/privacy and https://www.google.com/recaptcha/intro/android.html
Use of Google Tag Manager
We use the Google Tag Manager. This service allows website tags to be managed through an interface. Google Tag Manager only implements tags, does not set cookies, and does not collect personally identifiable information. The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data.
More information about the Google Tag Manager can be found at the following link: http://www.google.de/tagmanager/use-policy.html
Server log files
When you visit our website, information is automatically stored in so-called server log files, which are automatically transmitted by your browser. These are, for example, browser type and browser version, the operating system used or the time of the server request. This data is primarily used to guarantee the security of the website and to trace harmful accesses. This data is collected separately and is not merged with other data sources. The server log files are automatically stored for four weeks.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Rights of the Person Affected (by the Processing of Personal Data)
Right to Confirmation
Every affected person has the right to request confirmation from the party responsible for the processing, whether personal data is being processed.
Right to Information
Every affected person has the right to obtain information about any personal data concerning them free of charge from the party responsible for storing and processing it, and to receive a copy of this information.
Right to Correction
Every affected person has the right to demand the immediate correction of any incorrect personal data concerning them. In addition, the affected person has the right to request the completion of any incomplete personal data – including by means of a supplementary explanation – taking into account the purpose of processing.
Right to Deletion (Right to Be Forgotten)
Every affected person has the right to demand that the responsible entity immediately delete any personal data concerning them.
Right to Restriction of Processing
Every affected person has the right to demand the restriction of data processing by the responsible entity.
Right to Data Portability
Every affected person has the right to obtain personal data concerning them in a structured, conventional and machine-readable format. They also have the right to transfer this data to another responsible party without obstruction from the responsible entity.
Right to Objection
Every affected person has the right to object to the processing of personal data concerning them at any time. This also applies to profiling based on these provisions.
Right to Withdrawal of Consent Under Data Protection Law
Every affected person has the right to withdraw their consent to the processing of personal data at any time.
In case of any inquiries of this kind, please contact us via our contact form: https://www.lauda.de/en/info/contact.html
Please note that, when receiving inquiries of this nature, we must verify that you are the individual in question.
Data Protection for Applicants during the Application Procedure
On the LAUDA website, it is possible to submit electronic applications via a separate contact form. We collect and process the personal data of applicants purely for the purpose of carrying out the application process.
We store this electronic data in compliance with statutory regulations, provided that it is with the appropriate applicant to an employment contract to process the employment. Otherwise, the application documents are automatically deleted six months after completion of the application procedure. In individual cases, for example in the case of particularly suitable applicants, we will ask you to give us your permission, revocable at any time, to keep the documents for future vacancies. The legal basis for the processing to initiate an employment relationship is § 26 of the Federal Data Protection Act.
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