For almost 70 years, the LAUDA name has been synonymous with professional service. With regular care, maintenance and upkeep executed by our excellently trained LAUDA Service specialists, you can avoid downtime and safeguard the full performance of your LAUDA devices. You can count on LAUDA Service – and thus on maximum efficiency too.
Skilled, all-around support from LAUDA Service
Better quality
Better performance
Optimum temperature control processes thanks to perfectly maintained equipment
Fault prevention, operational safety
Greater security
More transparency
Clearly defined services at an attractive fixed price
Simple requesting via order number
Little effort on your part
At LAUDA, high product quality and comprehensive services form an inseparable unit. With regular maintenance appointments by our experienced service experts, you can ensure that your LAUDA equipment lasts even longer. What can we do for you?
Flexible service
When there are faults or system downtime, we are quickly on hand with zero bureaucracy. Our Service vehicles all have the most important measuring instruments and most common replacement parts on board so we can carry out repairs immediately on-site.
Quick response times
Thanks to our Service support points in Germany, the USA, China and France as well as our representatives in over 70 countries, we are always close-by and can respond immediately for every case.
Commissioning
Maintenance contracts
With individual maintenance contracts, particularly short response times can be arranged for service cases, e.g. with extremely time-critical thermostating tasks. This also includes regular, comprehensive testing of both functions and safety as well as thorough cleaning, repairs and software updates.
Maintenance contracts can include, for instance, the following services:
Individual training
Spare parts logistics
Affordable replacement parts offer for your LAUDA system
LAUDA offers long-term provision of replacement parts. This means that we are able to refit even older devices to make them ready for operation. We have our own Service support points in Germany for the area of thermostats. Abroad, services are handled by our international service bases and representatives.
Check plants
Retrofit / Convert
Disposal
In connection with the sale of electrical and electronic devices, we are obliged to draw your attention to the following:
All electrical devices are marked with the symbol of the crossed-out wheeled garbage can. The symbol means that old appliances must be collected separately from unsorted municipal waste. Old devices must not be disposed of with household waste. Used batteries and accumulators that are not enclosed in the old device must be separated from it before being handed in at a collection point. You are responsible for deleting personal data on the old equipment to be disposed of.
We offer professional disposal of refrigerants and discarded old devices. Contact our service department for this:
Phone: +49 (0) 9343 503 350
E-mail: service@lauda.de
Relevant information is available in our Download center with just one click
Returns
If you wish to send a LAUDA device in for repair within Germany, please note the following points so as to make sure the process is smooth and swift:
Please send your package to the following address:
LAUDA DR. R. WOBSER GMBH & CO. KG
Laudaplatz 1
97922 Lauda-Königshofen
Germany
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