Our 5-Year Best-Warranty provides peace of mind when choosing our products. We stand behind the quality and reliability of our equipment with a extensive warranty package offering exclusive benefits. Activate your premium warranty service easily with a one-time online registration within three months of the initial delivery of your new equipment. Enjoy half a decade of worry-free operation with LAUDA.
5 years of peace of mind
Free rectification of defects
Simple online registration
Extensive, worldwide support
Sustainable investment protection
Activate your warranty online within three months of delivery for five years of worry-free coverage.
Find answers to common questions about our 5-Year Best-Warranty, including coverage, eligibility requirements, and how to request support for warranty claims.
The 5-Year Best-Warranty provides extended coverage beyond statutory warranty obligations for your registered new LAUDA equipment. This warranty includes free repairs for material and manufacturing defects. To activate your warranty, register online within three months of the date of delivery by one of our authorized partners in a country covered by this warranty. The warranty is non-transferable and expires upon resale of the equipment.
Activate your 5-Year Best-Warranty easily by registering online within three months of delivery of your new LAUDA equipment from an authorized partner.
Register here: https://www.lauda.de/us/services/lauda-live-services
Find a current list of authorized partners: https://www.lauda.de/us/warranty-conditions/participants.
IMPORTANT: To confirm eligibility, please upload your delivery receipt, clearly showing the purchase of your equipment and the original LAUDA heat transfer liquid.
Our premium warranty services apply to most LAUDA equipment series, including: Alpha, ECO, Hydro, Integral, LOOP, Microcool, PRO, Proline, Proline Kryomats, Ultracool, Ultratemp, Universa, Variocool, and Versafreeze.
To maintain warranty eligibility, your equipment must exclusively use original LAUDA heat transfer liquids during the entire warranty period. Exceptions apply for Hydro and Versafreeze models; specific details are provided in your device documentation.
In addition, standard statutory warranty conditions and intended usage requirements apply, including:
Our 5-Year Best-Warranty enhances your existing statutory warranty rights by providing extensive coverage for five years from the original delivery date of your LAUDA equipment. The warranty includes professional repair or replacement in case of significant material or manufacturing defects reported within the warranty period. Our expert team ensures quick and reliable support to minimize downtime.
Report a warranty case quickly and easily through our service portal,
LAUDA.LIVE Services: https://www.lauda.de/us/services/lauda-live-services.
Our trained service technicians will coordinate professional repairs at your local LAUDA Service Center or an authorized LAUDA partner.
For an updated list of authorized partners, visit: https://www.lauda.de/us/warranty-conditions/participants.
On-site warranty service can also be arranged through a separate order.
The warranty does not cover:
The 5-Year Best-Warranty is valid in all participating countries, even if you relocate your equipment internationally. For an updated list of participating countries, please visit:
Activating your 5-Year Best-Warranty is quick and easy.
Enter your order number and serial number. The system will instantly verify your device's warranty eligibility.
Click "Extend Warranty" and enter your company and contact details.
Upload a copy of your delivery receipt and proof of your new device and the heat transfer liquid for warranty validation.
Once registration is complete, you will receive an official
warranty confirmation, accessible online at any time.
Register now to secure five years of extensive coverage and reliable protection for your LAUDA equipment.
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